Privacy Policy

Last Updated: 11/25/25

Capital City Cleaning

At Capital City Cleaning, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or use our services.

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1. Information We Collect

Information You Provide Directly

We may collect information you voluntarily provide, including:

    •    Name

    •    Phone number

    •    Email address

    •    Service addresses

    •    Messages or inquiries submitted through our website

    •    Any details needed to schedule or complete services

Information Collected Automatically

When you visit our website, we may automatically collect:

    •    IP address

    •    Browser type and device information

    •    Pages you visit and how long you stay

    •    General location (city/region, not exact address)

Cookies and Tracking Technologies

Our website may use cookies or similar tools to improve your browsing experience and track website performance. You can disable cookies through your browser settings.

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2. How We Use Your Information

We use the information we collect to:

    •    Provide and schedule services

    •    Respond to messages, quotes, and customer inquiries

    •    Improve website functionality and performance

    •    Send appointment reminders or service updates

    •    Process payments (through secure third-party processors)

    •    Comply with legal or safety requirements

We do not sell, rent, or trade your personal information to third parties.

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3. Sharing Your Information

We may share information only with:

    •    Trusted service providers (ex: payment processors, scheduling tools)

    •    Legal authorities if required by law, court order, or to protect our business

All third-party partners are required to keep your information secure.

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4. Data Security

We take reasonable steps to protect your personal information, including:

    •    Secure website connections (HTTPS)

    •    Restricted access to customer information

    •    Encrypted payment processing through trusted providers

However, no online transmission is 100% secure, so we cannot guarantee absolute security.

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5. Your Choices

You may contact us at any time to:

    •    Update or correct your information

    •    Request deletion of your information

    •    Ask questions about how your data is used

    •    Opt out of marketing communications

We will honor all requests within a reasonable timeframe.

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6. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from children.

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7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

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9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Capital City Cleaning

Email: capitalcitycleaningokc@gmail.com

Phone: (405) 973-5731

Location: Oklahoma City, OK

Terms & Conditions

Last Updated: 11/25/25

Capital City Cleaning

Welcome to the Capital City Cleaning website. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

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1. Services Provided

Capital City Cleaning offers exterior cleaning, detailing, and related property maintenance services. All services are subject to availability, weather conditions, and property suitability.

We reserve the right to refuse any service if conditions are unsafe or if a job cannot be completed without risking damage.

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2. Scheduling & Appointments

    •    Appointments may be scheduled through our website, by phone, or by email.

    •    Estimated arrival times may vary depending on weather, traffic, and job duration.

    •    Customers must ensure access to the property at the scheduled time.

    •    If we cannot access the property, a rescheduling or trip fee may apply.

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3. Pricing & Payments

    •    Prices are based on property size, condition, and service type.

    •    Quotes are estimates and may be adjusted if additional work is required.

    •    Payment is due upon completion of service unless otherwise agreed.

    •    We accept approved payment methods listed on our invoice.

    •    Late payments may be subject to additional fees.

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4. Cancellations & Rescheduling

    •    We kindly ask for 24 hours’ notice for cancellations or rescheduling.

    •    Cancellations made with less than 24 hours’ notice may incur a fee.

    •    Weather-related rescheduling will be handled at no extra cost.

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5. Customer Responsibilities

To ensure safe and effective service, customers agree to:

    •    Provide access to water and electricity if needed

    •    Remove vehicles, furniture, or obstacles that block work areas

    •    Notify us of any fragile areas, pre-existing damage, or concerns

    •    Ensure pets and children are kept away from work zones

Capital City Cleaning is not responsible for damage caused by undisclosed issues such as loose siding, failing paint, weakened structures, or clogged gutters.

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6. Property Damage & Liability

We take great care in our work. If accidental damage occurs:

    •    Customers must report it within 48 hours of service

    •    We will evaluate the issue and offer repair, reimbursement, or resolution as appropriate

We are not liable for:

    •    Pre-existing damage

    •    Wear and tear exposed during cleaning

    •    Damage resulting from improper materials, neglected maintenance, or structural issues

    •    Injuries due to unsafe conditions on the customer’s property

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7. Satisfaction Guarantee

We stand behind our work. If you are not satisfied:

    •    Notify us within 48 hours

    •    We will return to assess and, if appropriate, re-clean or correct the issue at no cost

Limitations may apply if results are restricted by age, staining, oxidation, or material condition.

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8. Use of Our Website

By using this website, you agree not to:

    •    Misuse forms or contact tools

    •    Attempt to access restricted areas or data

    •    Copy or republish website content without permission

We reserve the right to modify or disable website features at any time.

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9. Intellectual Property

All content on this website — including text, images, branding, and design — is the property of Capital City Cleaning and may not be used without permission.

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10. Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised “Last Updated” date.

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11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Capital City Cleaning

Email: capitalcitycleaningokc@gmail.com

Phone: (405) 973-5731

Location: Oklahoma City, OK

About Us

Capital City Cleaning is a locally owned and operated cleaning and exterior maintenance company dedicated to delivering professional, reliable, and high-quality results. We offer a full range of services — including pressure washing, window cleaning, soft washing, auto detailing, gutter cleaning, light installation, and more — all designed to protect and enhance your property.

Our mission is simple: provide honest service, exceptional craftsmanship, and unmatched customer care. We treat every home and business with the same attention and respect as our own, ensuring every project is completed safely, efficiently, and to the highest standard.

At Capital City Cleaning, we’re here to help your property look its best — year-round.